Posted: 25/01/2019

We are writing to tenants to let them know that City West Housing Trust (CWHT), Villages Housing Association (VHA) and Villages Community Housing Association (VCHA) will be called ForHousing from 1 April 2019.

Tenants won’t need to do anything differently. The change is happening because we are bringing CWHT and Villages under a single landlord called ForHousing. Before making this decision we sought views between July and September last year.

Matt Jones, Managing Director of CWHT and Villages Housing Association, said: “Tenants won’t need a new tenancy or lease agreement and will receive the same levels of efficient service delivered by the same friendly faces. Things may just look a bit different, for example, the website will be branded ForHousing as will future letters.”

Tenants should receive their letters by end of January. We will write to tenants again once we’ve made the changes. We will also remind tenants that the changes are happening in communications between now and the end of March 2019.

Matt added: “The changes will result in simplified structures and will help us to keep things simple for tenants, staff and stakeholders. We remain as committed as ever to involving tenants in reviewing and shaping the services we provide and ensuring that our services are of the highest possible standard.”

See the questions and answers section for more information. Please email if you have any more questions that aren’t answered here.

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